Question 1

What is KiwiAgent.ai?

Accepted Answer

KiwiAgent.ai is an AI-powered call answering service designed for New Zealand small businesses. It uses advanced voice AI technology to automatically answer your business calls, book appointments, take messages, and provide instant customer support 24/7. The AI speaks with a natural Kiwi-friendly voice that represents your business professionally.

Question 2

How does AI call answering work?

Accepted Answer

When a customer calls your business, KiwiAgent.ai answers instantly using natural language processing. The AI understands the caller's intent, can answer common questions from your knowledge base, book appointments in your Google Calendar, take messages, and even transfer urgent calls. All conversations are transcribed and summarized in your dashboard.

Question 3

Can AI answer calls for my small business?

Accepted Answer

Yes! KiwiAgent.ai is specifically designed for small businesses in New Zealand. Whether you're a tradesperson, healthcare provider, real estate agent, or professional service provider, the AI can handle your calls professionally. It works for businesses that receive 10 to 1000+ calls per month.

Question 4

What integrations are supported?

Accepted Answer

KiwiAgent.ai integrates with Google Calendar for automatic appointment booking, and provides a comprehensive dashboard for call analytics. The Pro and Enterprise plans include additional integrations and custom API access for connecting to your existing business tools.

Question 5

Is KiwiAgent.ai secure?

Accepted Answer

Yes, security is a priority. KiwiAgent.ai uses enterprise-grade encryption for all calls and data. Call recordings and transcripts are stored securely, and you have full control over data retention. The system is designed with privacy in mind for both you and your customers.

Question 6

How much does AI call answering cost?

Accepted Answer

KiwiAgent.ai offers three pricing tiers: Starter at $49/month (100 minutes), Pro at $149/month (500 minutes), and Enterprise at $499/month (2000 minutes). All plans include core features like auto-answer, transcripts, and the AI dashboard. Pro adds voice cloning and calendar integration.

Question 7

Does the AI sound natural on calls?

Accepted Answer

Yes, KiwiAgent.ai uses ElevenLabs premium voices to sound natural and professional. The AI maintains a conversational tone, can handle interruptions, and responds with low latency for smooth conversations. Pro plan users can even clone their own voice for a personalized experience.

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