Never lose a customer during call transfers. Our AI handles handoffs intelligently, routing calls to the right person with full context.
More than just call forwarding — smart decisions that respect your team's time
AI determines the best person to transfer calls to based on availability, expertise, and caller needs.
Brief your team before connecting them with the caller. AI provides context before the handoff.
Set up different transfer rules for business hours, after hours, and weekends.
Define escalation paths for urgent calls or when primary contacts are unavailable.
If no one is available, AI takes a detailed message and ensures follow-up.
Sub-second transfer times ensure callers never experience awkward silences.
From AI answering to human connection, in seconds
KiwiAgent.ai answers the call and understands the caller's needs through natural conversation.
Based on your rules and the caller's needs, AI decides whether to handle the call or transfer.
AI briefs your team member on who's calling and why before connecting them.
The caller is connected to the right person with full context, ready to help.
Route hot leads directly to available sales reps with full context.
Escalate complex issues to specialists while AI handles routine queries.
Route calls to the nearest location or specific departments.
Start with $10 NZD free credit. Set up call transfer in minutes.
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