Pricing That Pays For Itself
From $49 a month, roughly $1.25 per answered call. A couple of missed jobs cost more than a month of KiwiAgent. Start free with 30 minutes every month.
💡 Switch to annual and save 2 months
Starter
For solo operators and small teams
- 100 minutes/month (≈ 40 calls)
- Answers up to 3 calls at once
- 1 NZ phone number included
- Calendar booking
- Call transcripts & summaries
- Email support
Pro
For busy Kiwi businesses
- 300 minutes/month (≈ 120 calls)
- Answers up to 10 calls at once
- 3 NZ phone numbers included
- All integrations
- Voice cloning included
- Up to 5 agents
- Priority support
Business
For high volume and multi-location
- 800 minutes/month (≈ 320 calls)
- Answers up to 25 calls at once
- Up to 10 phone numbers
- Bring your own keys option
- Custom integrations & API
- SLA guarantee
- Dedicated support
Enterprise
For organisations with unique requirements
- Volume minute pricing
- Bring your own keys, pay providers at cost
- Dedicated account manager
- Custom SLA & uptime guarantee
- SSO & advanced security
- Self-hosting option
Start with a free pilot: 30 minutes every month on the Free plan.
No credit card, no lock-in. We set your agent up for you and you keep the transcripts. White-glove setup means we onboard a limited number of new businesses each month.
One simple overage rate
Go over your included minutes and every extra minute is a flat $0.49 NZD + GST, on any paid plan. Most overseas tools charge about NZ$0.68 and bill it in US dollars. We notify you as you approach your limit, and unused minutes roll over.
Hear it answer before you buy
Talk to the demo agent right now in your browser, or have it ring your phone. Every plan sounds exactly like this.
Experience Our AI Voice
Hear our AI agents, then try a live conversation
Talk requires microphone access
What would it cost your business?
Slide to roughly how many calls your business gets and we'll do the maths in NZD. The average answered business call runs about 2.5 minutes.
Average call
That's about 173 calls or 433 minutes a month.
Our recommendation
$149 base + 133 extra min × $0.49
≈ $1.24 per answered call. If just 2 of those calls a month become jobs worth $300 each, that's $600 recovered for $214.
Human answering service
≈ $819/mo
retainer + ~$3 per call
Part-time receptionist
$3,500+/mo
business hours only
Bring your own keys, pay providers at cost
Already have OpenAI, Anthropic, ElevenLabs, Twilio or Telnyx accounts, or an agency managing them? Connect your own keys and we only charge for the platform.
Business plan
- 800 platform minutes included
- then $0.49/min, everything included
- One NZD invoice covers AI, voice, and calling
Why fully managed
- Zero accounts to set up or monitor
- Predictable NZD bill, GST invoice
- We optimise model and voice costs for you
Either way we run the platform: numbers, routing, agents, knowledge, transcripts, integrations, and support.
Every minute includes everything
Overseas tools quote a low platform fee, then pass through separate US-dollar bills for the phone number, carriage, speech, and AI. Our rate is all of it, on one NZD invoice.
NZ phone number & call carriage
Speech recognition tuned for Kiwi accents
The AI conversation itself
Natural NZ voices & voice cloning
Transcripts, summaries & notifications
Bookings & all integrations
Compare Plans
| Feature | Free | Starter | Pro | Business | Enterprise |
|---|---|---|---|---|---|
| Included minutes | 30 | 100 | 300 | 800 | Custom |
| Extra minutes | – | $0.49 + GST | $0.49 + GST | $0.49 + GST | Volume rates |
| Calls answered at once | 1 | 3 | 10 | 25 | Custom |
| Bring your own keys | – | – | – | ||
| Auto-answer calls | |||||
| Call transcripts | |||||
| Agents | 1 | 1 | 5 | Unlimited | Unlimited |
| Phone numbers | Test only | 1 | 3 | 10 | Unlimited |
| Knowledge docs | 3 | 15 | Unlimited | Unlimited | Unlimited |
| Call retention | 7 days | 30 days | 90 days | Unlimited | Unlimited |
| Calendar integration | – | ||||
| Voice cloning | – | – | Included | Included | Included |
| All integrations | – | – | |||
| Custom integrations & API | – | – | – | ||
| SLA guarantee | – | – | – | ||
| Dedicated account manager | – | – | – | – | |
| SSO & advanced security | – | – | – | – | |
| Support | Community | Priority | Dedicated | 24/7 Priority |
Frequently Asked Questions
Everything you need to know about pricing
We meter by the second and round up to the nearest minute per call. Only actual conversation time counts, ringing and hold time before the AI answers is never billed. Everything is billed in NZ dollars with a GST invoice, so there are no US-dollar charges or exchange-rate surprises on your card.
Extra minutes are a flat $0.49 NZD + GST on every paid plan. No tiered penalty rates, no surprises. For comparison, most overseas tools charge around US$0.40 (about NZ$0.68) per extra minute and bill it in US dollars. We notify you as you approach your limit. Free plan calls stop at the included 30 minutes.
An average answered business call runs about 2.5 minutes. On Pro that works out to roughly $1.25 per call. A human answering service typically charges $2.50 to $4.00 per call on top of a monthly retainer, and a single missed job is usually worth a few hundred dollars.
Yes. On paid plans, unused minutes roll over to the next month, and you can bank up to 2x your plan's monthly allowance. Free plan minutes do not roll over.
On Business and Enterprise you can connect your own OpenAI or Anthropic, ElevenLabs, and Twilio or Telnyx accounts. You pay those providers directly at wholesale cost, and Business drops to $249/month with a flat $0.19/min platform rate. You keep full control and visibility of your AI spend while we run the phone numbers, routing, transcripts, integrations, and support.
Because you run an NZ business. You get a local GST invoice, your bank does not add foreign-currency fees, and your bill does not move when the exchange rate does. Most AI phone tools bill in USD, which quietly adds 2 to 4 percent in card fees plus currency swings.
Yes. Upgrades take effect immediately. Downgrades take effect at your next billing cycle. Annual plans give you the whole year of minutes upfront as one pool, so seasonal businesses can use them whenever they like.
No. Monthly plans are month to month and you can cancel anytime. Annual plans simply prepay 10 months for 12 months of service. There are no setup fees, and setup help is included free.
The Free plan gives you 30 minutes of AI call handling every month, forever, with no credit card. It is enough to hear the agent handle your real calls before you commit. When you are ready for more, upgrade anytime and keep everything you have set up.
Yes. All prices shown exclude GST, and 15% GST is added on your invoice for New Zealand customers. You always receive a compliant GST invoice.
Voice cloning is included on Pro, Business, and Enterprise. Record about 30 seconds of your voice and your agent can answer sounding like you or a team member, alongside our library of natural NZ voices.
Ready to stop missing calls?
Start free with 30 minutes every month, no credit card. Tell us about your business and we'll set everything up for you.
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