The Zendesk integration will let your AI phone agent create and update support tickets in Zendesk during calls. Callers can report issues, check ticket status, and get updates without waiting on hold. Your support team receives fully detailed tickets with call transcripts and categorisation.
Key Benefits
Instant Tickets
Support tickets are created during the call with full details
Faster Resolution
Tickets arrive pre-categorised with transcripts attached
Smart Routing
Tickets are routed to the right group automatically
Features
How to Set Up
Frequently Asked Questions
Yes, once the integration is available. The AI will create tickets in Zendesk during calls, including all relevant details, transcripts, and categorisation.
The Zendesk integration is currently in development and will be available soon. Join the waitlist to be notified when it launches.
Yes. The AI will be able to look up existing Zendesk tickets and provide callers with current status, updates, and estimated resolution times.
Interested in Zendesk?
Join the waitlist to be notified when this integration becomes available.
Join Waitlist